Terms and Conditions


Orders

All in stock items are available for immediate shipment direct to you and are dispatched within 3 working days and sent by Royal Mail or Hermes.
Normal delivery time is about 3 to 5 working days.
Custom orders will be realized within 10-15 working days.

Cancel orders

All customers have the right to cancel an order up to 48 hours after peyment.
If you need cancel your order, please contact with us by email.

Delivery:

If you choose that your order is to be left "in a safe place" by our courier, this is entirely at your own risk and we don't responsible for the loss or damage.
If you are unavailable to sign for the parcel on 3 occasion's the parcel may be returned to the depot for 24 hours, if this is then not collected it may be returned to us.
If it is returned to us you will be liable for the carriage charge to resend the parcel.

Price and payment:

All prices including VAT.
Payment of the total purchase (goods price and delivery charges) must be made in full before despatch of the goods.
We offer payment methods online including Visa, MasterCard. We also accept Paypal.

Returns

You may return the item(s) within 14 days of receiving it for exchange or refund. Item MUST BE unused and in original package. Once the item has been received and examined, we will refund the item price. Shipping costs will not be refunded if goods are returned due to buyer mistake or damage. Otherwise shipping costs will be refunded (up to 7.99). Once the item is shipped, we are not responsible for damage or lost in the post system if your package is not insured.

F
oulty goods

In the case of faulty goods you can return back at your own cost and risk. We recommend you use secure packaging and trucking number. If goods are to be faulty we can refund postage cost (up to 7.99).

C
opyright

The product pictures and product descriptions on this website are the property of GONIA TRUCK LTD and it is an offense to copy them without the written consent of the owner.